All Systems Operational
About This Site
Welcome to VIDA's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.
As always, if you are experiencing any issues with VIDA services, don't hesitate to get in touch with us at support@vida.id and we'll get back to you as soon as we can.
VIDA Verify
Operational
Biometric Verification - Authoritative Sources
Operational
Backend Service
Identity Verification services
Operational
Backend
KTP OCR API
Operational
Liveness API
Operational
Back end services
ID Verification - Authoritative Sources
Operational
VIDA SSO service
Operational
VIDA Sign
Operational
Template Signing - Web
Operational
Backend
Cloud Signing (CSC)
Operational
Truesigner API
Operational
OCSP services
Operational
VIDA Web e-Sign
Operational
VSP Service
Operational
Third Party Components
Operational
SMS Gateway, APAC T
Operational
Datadog Metrics Pipeline
Operational
Datadog Synthetics
Operational
VIDA Pass
Operational
Identity
VIDA website
Operational
VIDA's main website, including regulatory compliance pages, status, contact forms
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.