Resolved -
Service is stable and this incident has been resolved.
Jul 15, 12:19 WIB
Update -
Service is stable and this incident has been resolved.
Jul 15, 11:24 WIB
Monitoring -
VIDA authority partner team has implemented the new fixing and services are coming back to normal now. We are monitoring the results.
Jul 15, 11:02 WIB
Identified -
VIDA is experiencing degraded for some of the services request on VIDA Verify Services from our Authoritative Partner's Services. VIDA technical team is investigated the issue and identified that seems to be an issue with our authoritative partner's services. VIDA technical team is working with VIDA's authoritative partner team towards service recovery.
Jul 15, 10:53 WIB
Monitoring -
VIDA authority partner team has implemented the new fixing and services are coming back to normal now. We are monitoring the results.
Jul 15, 10:37 WIB
Identified -
VIDA is experiencing degraded for some of the services request on VIDA Verify Services from our Authoritative Partner's Services. VIDA technical team is investigated the issue and identified that seems to be an issue with our authoritative partner's services. VIDA technical team is working with VIDA's authoritative partner team towards service recovery.
Jul 15, 10:33 WIB
Investigating -
VIDA is experiencing degraded for some of the services request on VIDA Verify Services. VIDA technical team is investigating the issue
Jul 15, 10:27 WIB