We would like to inform you that we are Cancel the Scheduled Maintenance on:
Agenda: Sign Services internal upgrade. Day: Tuesday. Date: 03 March 2026. Time: 00:00 - 01:00 WIB. Downtime Estimation: 1 hour. Impact: Signing services will experience performance degradation during this period.
We will inform you of the next schedule update. Please rest assured that we work our best to provide you system availability and reliability is our top priority.
We appreciate your understanding and cooperation during this time. If you have any questions or concerns, please do not hesitate to reach out to our customer support team.
Sincerely,
PT. Indonesia Digital Identity (VIDA) Customer Support Team
Posted Feb 27, 2026 - 13:52 WIB
Scheduled
We are writing to inform you of a scheduled maintenance of the network/system for our PT Indonesia Digital Identity (VIDA) services.
The purpose of this maintenance is to improve the quality of our services and ensure a seamless experience for our customers. However, we understand that this may cause inconvenience and would like to extend our sincerest apologies in advance.
The details of the maintenance are as follows: Agenda: Sign Services internal upgrade. Day: Tuesday. Date: 03 March 2026. Time: 00:00 - 01:00 WIB. Downtime Estimation: 1 hour. Impact: Signing services will experience performance degradation during this period.
Posted Feb 25, 2026 - 11:41 WIB
This scheduled maintenance affected: VIDA Sign (Digital Sign - Web, Cloud Signing (CSC), Digital Sign - API, OCSP services, VSP Service, VIDA eMeterai service).