Services are looks good and stable. This incident has been resolved.
Posted Feb 09, 2024 - 10:30 WIB
Resolved
Service is stable and this incident has been resolved
Posted Feb 06, 2024 - 18:34 WIB
Monitoring
VIDA authority partner team has implemented the new fixing and services are coming back to normal now. we are monitoring the results.
Posted Feb 06, 2024 - 18:34 WIB
Update
VIDA authority partner team has implemented the new fixing and services are coming back to normal now. we are monitoring the results.
Posted Feb 06, 2024 - 18:15 WIB
Update
VIDA technical team is continuing to working with VIDA's authoritative partner team towards service recovery. VIDA will deliver the next update within 06:00 PM.
Posted Feb 06, 2024 - 16:39 WIB
Update
VIDA technical team is continuing to working with VIDA's authoritative partner team towards service recovery. VIDA will deliver the next update within 02:00 PM.
Posted Feb 06, 2024 - 12:32 WIB
Update
VIDA technical team is still continuing to working with VIDA's authoritative partner team towards service recovery. VIDA will deliver the next update within 12:00 PM today.
Posted Feb 06, 2024 - 10:33 WIB
Update
VIDA technical team is continuing to working with VIDA's authoritative partner team towards service recovery. VIDA will deliver the next update within 10:00 PM tomorrow 06-02-2023.
Posted Feb 05, 2024 - 23:30 WIB
Identified
VIDA is experiencing degraded for some of the transactions on VIDA Face Biometric verification services from our authoritative partner's services. VIDA technical team is investigated the issue and identified that seems to be an issue with our authoritative partner's services. VIDA technical team is working with VIDA's authoritative partner team towards service recovery.
Posted Feb 05, 2024 - 22:30 WIB
This incident affected: VIDA Verify (Biometric Verification - Authoritative Sources, Identity Verification services).