VIDA Verify Service (FR&Demog) - Authoritative Source Incident

Incident Report for VIDA System Status

Resolved

This incident has been resolved.
Posted May 03, 2026 - 03:00 WIB

Monitoring

The issue has been identified and a fix is being implemented.
Posted May 03, 2026 - 02:42 WIB

Update

The issue has been identified and a fix is being implemented.
Posted May 03, 2026 - 02:04 WIB

Identified

The issue has been identified and a fix is being implemented.
Posted May 03, 2026 - 02:03 WIB
This incident affected: Authoritative source (Biometric Verification - Authoritative Sources, Identity Verification - Authoritative Sources).