VIDA - Scheduled Maintenance Notification
Scheduled Maintenance Report for VIDA System Status
Postmortem

The scheduled maintenance has been completed.

Posted Mar 26, 2024 - 10:19 WIB

Completed
The scheduled maintenance has been completed.
Posted Mar 25, 2024 - 23:05 WIB
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 25, 2024 - 22:00 WIB
Scheduled
We are writing to inform you of a scheduled maintenance of the network/system for our PT Indonesia Digital Identity (VIDA) services.

The purpose of this maintenance is to improve the quality of our services and ensure a seamless experience for our customers. However, we understand that this may cause inconvenience and would like to extend our sincerest apologies in advance.


The details of the maintenance are as follows:
Agenda : Scheduled maintenance of our internal services
Date : 25 March 2024
Time : 22:00 WIB - 23:30 WIB
Degradation Estimation: 90 Mins
Impact : Sign services will be unavailable during this maintenance


We would like to express our sincerest apologies for any inconvenience this may cause. Your business is important to us, and we are committed to restoring our services to full functionality as soon as possible.


If you have any further questions or concerns, please do not hesitate to contact us at support@vida.id or visit our FAQ page at www.vida.id/faq for more information.


Thank you for your understanding and support.
Posted Mar 22, 2024 - 19:52 WIB
This scheduled maintenance affected: VIDA Sign (Template Signing - Web, Cloud Signing (CSC), Truesigner API, OCSP services, VIDA Web e-Sign, VSP Service).