VIDA Scheduled Maintenance Notification
Scheduled Maintenance Report for VIDA System Status
Postmortem

The scheduled maintenance has been completed.

Posted Jun 09, 2023 - 01:06 WIB

Completed
The scheduled maintenance has been completed.
Posted Jun 09, 2023 - 01:01 WIB
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 08, 2023 - 23:30 WIB
Scheduled
We are writing to inform you of the scheduled maintenance of the network/system/service for our PT Indonesia Digital Identity (VIDA) services which is required on high priority.
The purpose of this maintenance is to improve the quality of our services and ensure a seamless experience for our customers. However, we understand that this may or may not cause inconvenience and would like to extend our sincerest apologies in advance.
We appreciate your understanding and cooperation during this time. If you have any questions or concerns, please do not hesitate to reach out to our customer support team.
Posted Jun 05, 2023 - 19:39 WIB
This scheduled maintenance affected: VIDA Verify (Biometric Verification - Authoritative Sources, Identity Verification services, KTP OCR API, Liveness API, ID Verification - Authoritative Sources) and VIDA Sign (Template Signing - Web, Cloud Signing (CSC), Truesigner API, OCSP services).