VIDA Scheduled Maintenance Notification

Scheduled Maintenance Report for VIDA System Status

Postmortem

The scheduled maintenance has been completed.

Posted Jun 09, 2023 - 01:06 WIB

Completed

The scheduled maintenance has been completed.
Posted Jun 09, 2023 - 01:01 WIB

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 08, 2023 - 23:30 WIB

Scheduled

We are writing to inform you of the scheduled maintenance of the network/system/service for our PT Indonesia Digital Identity (VIDA) services which is required on high priority.
The purpose of this maintenance is to improve the quality of our services and ensure a seamless experience for our customers. However, we understand that this may or may not cause inconvenience and would like to extend our sincerest apologies in advance.
We appreciate your understanding and cooperation during this time. If you have any questions or concerns, please do not hesitate to reach out to our customer support team.
Posted Jun 05, 2023 - 19:39 WIB
This scheduled maintenance affected: VIDA Sign (Digital Sign - Web, Cloud Signing (CSC), Digital Sign - API, OCSP services), VIDA Verify (Identity Verification Services - VIDA, KTP OCR API, Liveness API), and Authoritative source (Biometric Verification - Authoritative Sources, Identity Verification - Authoritative Sources).