Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 08, 2024 - 23:55 WIB
Scheduled
We are writing to inform you of a scheduled maintenance of the network/system for our PT Indonesia Digital Identity (VIDA) services, previously planned for October, 7th, 2024 at 23:59 PM, has been rescheduled on October, 8th, 2024 at 23:55 PM.
The purpose of this maintenance is to improve the quality of our services and ensure a seamless experience for our customers. However, we understand that this may cause inconvenience and would like to extend our sincerest apologies in advance.
The details of the maintenance are as follows: Agenda : Renew TSA certificate for CA Service. Day : Tuesday. Date : October, 8th 2024. Time : 23:55 PM. Downtime Estimation : Approximately 2 hours. Impact : VIDA Sign Service.
We appreciate your understanding and cooperation during this time. If you have any questions or concerns, please do not hesitate to reach out to our customer support team.
Sincerely, PT. Indonesia Digital Identity (VIDA) Customer Support Team
Posted Oct 08, 2024 - 01:56 WIB
This scheduled maintenance affected: VIDA Sign (Template Signing - Web, Cloud Signing (CSC), Truesigner API, VIDA Web e-Sign, VSP Service).