VIDA - SCHEDULED MAINTENANCE (Reschedule)
Scheduled Maintenance Report for VIDA System Status
Completed
The scheduled maintenance has been completed.
Posted Apr 05, 2024 - 00:58 WIB
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Apr 04, 2024 - 23:50 WIB
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 04, 2024 - 22:00 WIB
Scheduled
We hope this email finds you well. We are writing to inform you that the scheduled maintenance of the network/system for our PT Indonesia Digital Identity (VIDA) services, previously planned for April 5th, 2024, has been rescheduled on April 4th, 2024.

The purpose of this maintenance is to improve the quality of our services and ensure a seamless experience for our customers. However, we understand that this may cause inconvenience and would like to extend our sincerest apologies in advance.

The details of the maintenance are as follows:

Agenda: Scheduled maintenance of our Internal services.
Day: Thursday.
Date: April 4th 2024.
Time: 22:00 - 23:59 WIB.
Downtime Estimation: 120 Minutes.
Impact: Sign services will be unavailable during this maintenance.

We appreciate your understanding and cooperation during this time. If you have any questions or concerns, please do not hesitate to reach out to our customer support team.
Posted Apr 03, 2024 - 16:35 WIB
This scheduled maintenance affected: VIDA Sign (Template Signing - Web, Cloud Signing (CSC), Truesigner API, OCSP services, VIDA Web e-Sign, VSP Service).