Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 20, 2024 - 22:00 WIB
Scheduled
We are writing to inform you of a scheduled maintenance of the network/system for our PT Indonesia Digital Identity (VIDA) services.
The purpose of this maintenance is to improve the quality of our services and ensure a seamless experience for our customers. However, we understand that this may cause inconvenience and would like to extend our sincerest apologies in advance.
The details of the maintenance are as follows:
Agenda : Upgrade VM's hosting PKI (Public Key Infrastructure) services with VA finding
Day : Tuesday.
Date : February, 20th 2024
Time : 22:00 - 23:00 WIB
Downtime Estimate : 60 Minutes.
Impact : All VIDA services will be unavailable during this time.
We appreciate your understanding and cooperation during this time. If you have any questions or concerns, please do not hesitate to reach out to our customer support team.
Posted Feb 16, 2024 - 14:16 WIB
This scheduled maintenance affected: VIDA Verify (Biometric Verification - Authoritative Sources, Identity Verification services, KTP OCR API, Liveness API, ID Verification - Authoritative Sources, VIDA SSO service) and VIDA Sign (Template Signing - Web, Cloud Signing (CSC), Truesigner API, OCSP services, VIDA Web e-Sign, VSP Service, Emeterai service).