Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 25, 2025 - 21:00 WIB
Scheduled
Dear Valued Customers,
We hope this message finds you well. We are writing to inform you of an urgent maintenance on the Authoritative Source Data Center.
The purpose of this maintenance is to improve the quality of our service and ensure a seamless experience for our customers. However, we understand that this may cause inconvenience and would like to extend our sincerest apologies in advance.
The details of the maintenance are as follows: Agenda: Urgent maintenance on the Authoritative Source Data Centre. Day: Tuesday. Date: March, 25th 2025. Time: 21:00 WIB. Downtime Estimation: Approximately 1 hour. Impact: VIDA Identity Verification service will be unavailable during this period.
We would like to express our sincerest apologies for any inconvenience this may cause. Your business is important to us, and we are committed to restoring our services to full functionality as soon as possible.
If you have any further questions or concerns, please do not hesitate to contact us at support@vida.id or visit our FAQ page at www.vida.id/faq for more information.