VIDA Sign Service - Network Provider Incident

Incident Report for VIDA System Status

Resolved

This incident has been resolved.
Posted Jun 10, 2025 - 15:42 WIB

Monitoring

Our Network Provider team has implemented a fix, and we are currently monitoring the results.
Posted Jun 10, 2025 - 15:39 WIB

Identified

Some VIDA customers may be experiencing degraded performance on certain VIDA All services. This issue originates from our Network Provider, and we have already escalated it to their team for further resolution.
Posted Jun 10, 2025 - 14:59 WIB

Monitoring

Our Network Provider team has implemented a fix, and we are currently monitoring the results.
Posted Jun 10, 2025 - 14:49 WIB

Identified

Some VIDA customers may be experiencing degraded performance on certain VIDA All services. This issue originates from our Network Provider, and we have already escalated it to their team for further resolution.
Posted Jun 10, 2025 - 14:20 WIB
This incident affected: Authoritative source (Network Provider Service).
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