VIDA Service - Network Provider Incident

Incident Report for VIDA System Status

Resolved

This incident has been resolved.
Posted Jun 13, 2025 - 18:12 WIB

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 13, 2025 - 15:40 WIB

Identified

Some VIDA customers may be experiencing degraded performance on certain VIDA services. This issue originates from our Network Provider, and we have already escalated it to their team for further resolution.
Posted Jun 13, 2025 - 15:22 WIB
This incident affected: Authoritative source (Network Provider Service).