Service is stable and this incident has been resolved.
Posted Oct 13, 2026 - 00:11 WIB
Update
VIDA's Authoritative Partner team for e-Meterai services has implemented a fix, and the services are currently being restored. We are monitoring the results to ensure stability.
Posted Oct 12, 2026 - 22:39 WIB
Monitoring
VIDA's Authoritative Partner team for e-Meterai services has implemented a fix, and the services are currently being restored. We are monitoring the results to ensure stability.
Posted Oct 12, 2026 - 22:38 WIB
Identified
VIDA is experiencing degraded performance for some transactions on VIDA e-Meterai services due to an issue with our Authoritative Partner's service. Our technical team is working closely with their team to resolve the issue as quickly as possible.
Posted Oct 12, 2026 - 22:27 WIB
This incident affected: Authoritative source (eMeterai Service - Peruri).