Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 22, 2024 - 23:00 WIB
Scheduled
We are writing to inform you of scheduled maintenance on the VIDA's Authoritative Source Data Centre.
The purpose of this maintenance is to improve the quality of our service and ensure a seamless experience for our customers. However, we understand that this may cause inconvenience and would like to extend our sincerest apologies in advance.
The details of the maintenance are as follows:
Agenda: Scheduled maintenance on the Authoritative Source Data Centre.
Day: Thursday.
Date: February, 22th 2024.
Time: 23:00 PM.
Downtime Estimation: Approximately 2 hours.
Impact: VIDA Identity Verification service will be unavailable during this period.
We would like to express our sincerest apologies for any inconvenience this may cause. Your business is important to us, and we are committed to restoring our services to full functionality as soon as possible.
If you have any further questions or concerns, please do not hesitate to contact us at support@vida.id or visit our FAQ page at www.vida.id/faq for more information.
Thank you for your understanding and support.
Posted Feb 22, 2024 - 12:39 WIB
This scheduled maintenance affected: VIDA Verify (Biometric Verification - Authoritative Sources, Identity Verification services, ID Verification - Authoritative Sources).