Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 19, 2024 - 22:00 WIB
Update
We will be undergoing scheduled maintenance during this time.
Posted Nov 15, 2024 - 17:06 WIB
Scheduled
We are writing to inform you of a scheduled maintenance of the network/system for our PT Indonesia Digital Identity (VIDA) services.
The purpose of this maintenance is to improve the quality of our services and ensure a seamless experience for our customers. However, we understand that this may cause inconvenience and would like to extend our sincerest apologies in advance.
The details of the maintenance are as follows:
Agenda: VIDA Security Maintenance.
Day: Tuesday.
Date: November, 19th 2024.
Time: 22:00 - 22:30 WIB.
Downtime Estimation: 30 Minutes.
Impact: Verify & Sign Services will be unavailable.
We appreciate your understanding and cooperation during this time. If you have any questions or concerns, please do not hesitate to reach out to our customer support team.
Sincerely,
PT. Indonesia Digital Identity (VIDA) Customer Support Team
Posted Nov 07, 2024 - 09:23 WIB
This scheduled maintenance affected: VIDA Verify (Biometric Verification - Authoritative Sources, Identity Verification services, ID Verification - Authoritative Sources, VIDA SSO service, Biometric Verification service - VIDA, ID Verification Services - VIDA, VIDA WEB eKYC Services, Authentication) and VIDA Sign (Template Signing - Web, Cloud Signing (CSC), Truesigner API, OCSP services, VIDA Web e-Sign, VSP Service).