VIDA MyService - SCHEDULED MAINTENANCE

Scheduled Maintenance Report for VIDA System Status

Completed

The scheduled maintenance has been completed.
Posted Feb 18, 2025 - 00:11 WIB

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 17, 2025 - 22:00 WIB

Scheduled

Dear Valued Customers,

We hope this message finds you well. We are writing to inform you of a scheduled maintenance of the network/system for our PT Indonesia Digital Identity (VIDA) services.

The purpose of this maintenance is to improve the quality of our services and ensure a seamless experience for our customers. However, we understand that this may cause inconvenience and would like to extend our sincerest apologies in advance.

The details of the maintenance are as follows:
Agenda: Maintenance on VIDA My-Service
Day: Monday
Date: 17 February 2025
Time: 22:00 - 00:00 WIB (Jakarta Time)
Downtime Estimation: 120 minutes
Impact: VIDA My-Verify services (https://my-verify.prod.vida.id/api/v1/verify) will be unavailable during this period.

We appreciate your understanding and cooperation during this time. If you have any questions or concerns, please do not hesitate to reach out to our customer support team.


Sincerely,
PT. Indonesia Digital Identity (VIDA) Customer Support Team
Posted Feb 05, 2025 - 12:39 WIB
This scheduled maintenance affected: VIDA Verify (VIDA My-Service).