VIDA Sign Service Degradation

Incident Report for VIDA System Status

Resolved

This incident has been resolved.
Posted Apr 30, 2026 - 20:42 WIB

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 30, 2026 - 20:11 WIB

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 30, 2026 - 19:09 WIB
This incident affected: VIDA Sign (Digital Sign - Web, Cloud Signing (CSC), Digital Sign - API, OCSP services, VSP Service, VIDA eMeterai service).