Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 30, 2023 - 23:30 WIB
Scheduled
We are writing to inform you of the scheduled maintenance of the network/system for our PT Indonesia Digital Identity (VIDA) services which required on high priority. The purpose of this maintenance is to improve the quality of our services and ensure a seamless experience for our customers. However, we understand that this may or may not cause inconvenience and would like to extend our sincerest apologies in advance. We appreciate your understanding and cooperation during this time. If you have any questions or concerns, please do not hesitate to reach out to our customer support team.
Posted May 26, 2023 - 19:05 WIB
This scheduled maintenance affected: VIDA Verify (Identity Verification Services - VIDA, KTP OCR API, Liveness API, VIDA SSO service) and Authoritative source (Biometric Verification - Authoritative Sources, Identity Verification - Authoritative Sources).