We would like to inform you that the scheduled maintenance from 12:00 AM to 02:00 AM Jakarta Time, requires additional time for completion until 03:00 AM Jakarta Time. We will provide you with an update as soon as the maintenance process has been completed.
Posted Nov 26, 2025 - 02:12 WIB
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 26, 2025 - 00:00 WIB
Scheduled
As part of our ongoing commitment to service quality, stability, and security, we will be performing a scheduled maintenance activity that includes both an application deployment and infrastructure security patching.
Detail of the maintenance : Day : Wednesday Date : 26 November 2025 Time : 12:00 AM - 02:00 AM (Jakarta Time) Duration: 2 hours
Posted Nov 18, 2025 - 12:14 WIB
This scheduled maintenance affected: VIDA Sign (Digital Sign - Web, Cloud Signing (CSC), Digital Sign - API, OCSP services, VSP Service, VIDA eMeterai service), VIDA Auth services (VIDA Auth Services), and VIDA Verify (Identity Verification Services - VIDA, KTP OCR API, Liveness API, VIDA SSO service, Biometric Verification service - VIDA, VIDA WEB eKYC Services, Income Verification, VIDA My-Service, Document Verification, Liveness SDK).