Maintenance notice: Internal service upgrade and security patches

Scheduled for Nov 26, 00:00 - 02:00 WIB

Scheduled

As part of our ongoing commitment to service quality, stability, and security, we will be performing a scheduled maintenance activity that includes both an application deployment and infrastructure security patching.

Detail of the maintenance :
Day : Wednesday
Date : 26 November 2025
Time : 12:00 AM - 02:00 AM (Jakarta Time)
Duration: 2 hours

Posted Nov 18, 2025 - 12:14 WIB

This scheduled maintenance affects: VIDA Sign (Digital Sign - Web, Cloud Signing (CSC), Digital Sign - API, OCSP services, VSP Service, VIDA eMeterai service), VIDA Auth services (VIDA Auth Services), and VIDA Verify (Identity Verification Services - VIDA, KTP OCR API, Liveness API, VIDA SSO service, Biometric Verification service - VIDA, VIDA WEB eKYC Services, Income Verification, VIDA My-Service, Document Verification, Liveness SDK).