We would like to inform you that we are canceling the System Maintenance we had scheduled on
Agenda : Renew TSA certificate for CA Service. Day: Monday. Date: October, 7th 2024. Time: 23:59 PM. Downtime Duration : Approximately 2 hours. Impact : VIDA Sign Service.
We will inform you of the next schedule update. Please rest assured that we work our best to provide you system availability and reliability is our top priority.
We appreciate your understanding and cooperation during this time. If you have any questions or concerns, please do not hesitate to reach out to our customer support team.
Posted Oct 08, 2024 - 01:41 WIB
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 07, 2024 - 23:59 WIB
Update
We will be undergoing scheduled maintenance during this time.
Posted Oct 07, 2024 - 21:23 WIB
Update
We hope this email finds you well. We are writing to inform you of a scheduled maintenance of the network/system for our PT Indonesia Digital Identity (VIDA) services, previously planned for October, 7th, 2024 at 22:00 PM, has been rescheduled on October, 7th, 2024 at 23:59 PM.
The purpose of this maintenance is to improve the quality of our services and ensure a seamless experience for our customers. However, we understand that this may cause inconvenience and would like to extend our sincerest apologies in advance.
The details of the maintenance are as follows: Agenda : Renew TSA certificate for CA Service. Day : Monday. Date : October, 7th 2024. Time : 23:59 PM. Downtime Estimation : Approximately 2 hours. Impact : VIDA Sign Service.
We appreciate your understanding and cooperation during this time. If you have any questions or concerns, please do not hesitate to reach out to our customer support team.
Sincerely, PT. Indonesia Digital Identity (VIDA) Customer Support Team
Posted Oct 04, 2024 - 10:32 WIB
Scheduled
We are writing to inform you of a scheduled maintenance of the network/system for our PT Indonesia Digital Identity (VIDA) services.
The purpose of this maintenance is to improve the quality of our services and ensure a seamless experience for our customers. However, we understand that this may cause inconvenience and would like to extend our sincerest apologies in advance.
The details of the maintenance are as follows: Agenda: Renew TSA certificate for EJBCA production. Day: Monday. Date: October, 7th 2024. Time: 22:00 WIB. Downtime Estimation: Approximately 2 hours. Impact: VIDA Sign Service.
We appreciate your understanding and cooperation during this time. If you have any questions or concerns, please do not hesitate to reach out to our customer support team.
Sincerely, PT. Indonesia Digital Identity (VIDA) Customer Support Team
Posted Oct 03, 2024 - 07:50 WIB
This scheduled maintenance affected: VIDA Sign (Template Signing - Web, Cloud Signing (CSC), Truesigner API, VIDA Web e-Sign, VSP Service).