VIDA Verify Service (FR&Demog) - Authoritative Source Incident

Incident Report for VIDA System Status

Resolved

This incident has been resolved.
Posted Jun 05, 2026 - 04:32 WIB

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 05, 2026 - 03:59 WIB

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 05, 2026 - 02:39 WIB
This incident affected: Authoritative source (Biometric Verification - Authoritative Sources, Identity Verification - Authoritative Sources).