Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 14, 2024 - 22:00 WIB
Scheduled
We are writing to inform you of a scheduled maintenance of the network/system for our PT Indonesia Digital Identity (VIDA) services.
The purpose of this maintenance is to improve the quality of our services and ensure a seamless experience for our customers. However, we understand that this may cause inconvenience and would like to extend our sincerest apologies in advance.
The details of the maintenance are as follows: Agenda: PKI stack migration to new infrastructure. Day: Thursday. Date: March 14, 2024 Time: 22:00 - 00:00. Downtime Estimation: 2 Hour. Impact: The sign service is temporarily unavailable due to ongoing maintenance.
We would like to express our sincerest apologies for any inconvenience this may cause. Your business is important to us, and we are committed to restoring our services to full functionality as soon as possible.
If you have any further questions or concerns, please do not hesitate to contact us at support@vida.id or visit our FAQ page at www.vida.id/faq for more information.
Thank you for your understanding and support.
Posted Mar 11, 2024 - 18:37 WIB
This scheduled maintenance affected: VIDA Sign (Template Signing - Web, Cloud Signing (CSC), Truesigner API, OCSP services, VIDA Web e-Sign, VSP Service).