Resolved -
Service is stable and this incident has been resolved.
Apr 30, 10:13 WIB
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 30, 09:26 WIB
Update -
We regret to inform you that Biometric Verification service is still experiencing disruptions. Our technical team is working diligently to resolve the issue and restore full functionality to these services. VIDA will deliver the next update within 12:00 WIB today 30-04-2024.
Apr 30, 07:59 WIB
Update -
We regret to inform you that Biometric Verification service is still experiencing disruptions. Our technical team is working diligently to resolve the issue and restore full functionality to these services. VIDA will deliver the next update within 8:00 WIB today 30-04-2024.
Apr 30, 04:54 WIB
Update -
VIDA is experiencing degraded for some of the services request on VIDA Biometric Services from our Authoritative Partner's Services. VIDA technical team is investigated the issue and identified that seems to be an issue with our authoritative partner's services.
VIDA technical team is working with VIDA's authoritative partner team towards service recovery.
Apr 30, 02:22 WIB
Identified -
VIDA is experiencing degraded for some of the services request on our Biometric Verification service and Identity Verification services. VIDA technical team is investigated the issue.
VIDA technical team is working towards service recovery.
Apr 30, 00:00 WIB